The primary reason we charge for attorney consultations is customer service. Our goal is to provide the highest level of service possible while keeping attorney fees under control.
Years after opening our doors, we found that free consultations were negatively affecting the level of service we were able to provide to our clients. During this time we unable to timely respond to client inquiries and in some cases had to start setting trial dates further out to allow the firm to better prepare for each case. While a short delay is the better option than going to trial unprepared, we felt that to provide better service we needed to expedite all cases whenever possible.