Yes, you heard it right! Limited Money Back Offer….
We are so confident that you will love our service and our team that we are putting our money where our mouth is with our customer service “Raving Fan Guarantee.”
- The Raving Fan Guarantee
- Eligibility
- Limitations
- Disclaimer
The Raving Fan Guarantee:
If within the first 14 days from the date of hire, you don’t love the service you receive, we will refund up to $1,000 earned service fees excluding 3rd party fees.
Eligibility:
To be eligible for the Customer Service “Raving Fan Guarantee”, the client must comply with the following no later than 11:59 PM on or before the expiration of the 14th day following the date of hire:
- Client must provide written notification
- Client must hire new representation
- Client must assure new representation files a motion for substitution and entry of appearance as lead counsel
- Client must provide the firm a copy of approved and signed substitution order
- Client account must be in good standing.
- Client must provide constructive feedback on any areas of opportunities found with our service.
Limitations:
The limited customer service “Raving Fan Guarantee” does not apply to fees or expenses paid to 3rd parties.
Disclaimer:
This offer is NOT a guarantee of results but instead a guarantee of customer service. Please note that the Texas State Bar prohibits an attorney from making guarantees or warranties regarding results.